Take a Closer Look

Expert Guidance with a Virtual Product Demonstration

Schedule a live demonstration with an Experience and Design Center expert, and access personalized attention for product related questions.

Man using Thermador coffee machine

What to Expect

  • A comprehensive walkthrough of your new Thermador appliance or appliances you're interested in
  • Expert answers to all of your product related questions
  • Additional resources to help learn your new Thermador appliance, and to make an informed decision if you haven't purchased yet

Schedule Your Virtual Product Demo

All virtual demos are conducted from a Thermador Experience and Design Center. After you submit an appointment request below an expert will reach out to schedule an appointment time.

*THESE APPOINTMENTS ARE FOR PRODUCT DEMOS ONLY. IF YOU HAVE A PRODUCT ISSUE OR NEED A REPAIR PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT 1-800-735-4328.

What should I expect from a virtual demo?

Our live virtual kitchen demo connects you with a Thermador appliance expert. They will walk you through information on how to use your new product, answer questions and can provide additional resources so you can understand how best to use or care for your appliance.

What if I have a product issue or need a repair?

These appointments are for product demos only. If you have a product issue or need a repair please contact our customer service team at 1-800-735-4328 or email here. You can also find a servicer here.

Are there additional product resources I can access now?

View our Support & FAQs for all products here. You will find helpful how-to videos, cleaning & care guidelines, usage & appliance features including cooking tips and additional support resources you can access immediately.

Can I buy my appliances at the Showroom?

Our Experience and Design Center is here for you to make an informed decision on your kitchen design. We are happy to provide recommendations for authorized dealers located near you when you are ready to purchase.