As always, I appreciate your business and lasting interest in our products, which we believe are the finest on the market. Thermador luxury appliances and legacy of innovations continue shaping the kitchen and changing the way we live, cook, and entertain, making me exceedingly proud to be the brand’s CEO. I, along with our whole Thermador team, greatly value your business and trust in our brand.

Not long ago I made it a point to personally step forward and discuss challenges our industry has been facing resulting from supply chain restraints and product availability, as well as the Thermador brand’s ongoing commitment to you, our valued consumer. I personally arranged and conducted numerous media interviews along with other proactive measures such as writing website update letters to you, much like the one you’re reading right now. Not many were taking these communication measures. However, my goal has always been to be as transparent as possible. You deserve this.

To that end, I can tell you today that messages like those are no longer necessary. As far as Thermador is concerned, the supply chain inventory topic has been remedied: We have withstood the storm and are happy to report that Thermador products are ready and steadily rolling off our assembly lines and into homes and kitchens. Certainly, there can be still exceptions from time to time, so if you have concerns about an existing order, please consult your point of purchase.

It’s been a rough last couple of years for manufacturers across all industries, not just ours. If it wasn’t the pandemic, it was the supply chain, or shortages in materials. I want to apologize to you for any product delays you may have experienced. These issues weighed heavily on me, causing many restless nights for me, as well as our entire organization. But the spirit of Thermador is that of resilience. Because of our brand’s level of personal commitment—from the factory floor all the way up to our corporate offices—these issues were met and conquered. We invite you to peruse our website, explore our One-Two-Free® program and Leap Into Luxury packages—or visit our dealer showroom and get started on your kitchen remodel, product replacement, or new home renovation.

Of course, we also have you to thank—we appreciate your patience and trust in our brand!

Please view and enjoy our exceptional products and keep an eye out for what’s to come, including our brand new Thermador Pro Harmony^® Induction Ranges, featuring Thermador’s industry-leading innovations. But for now, I wish to say ‘thank you’ for your patience, loyalty, and trust in our brand. And most of all for giving us the opportunity to fulfill our commitment to you.

Sincerely,

Christofer von Nagel

CEO