Click on the tabs below to view helpful tips for your appliance. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328.
Thermador 24 inch plumbed coffee machine

How to Clean My Coffee Machine

Click here for step-by-step instructions for cleaning your coffee machine.

You’ll learn how to clean the interior, exterior, brewing unit and the milk system.

How to Clean Stainless Steel Surfaces

Clean stainless steel areas by using mild soapy water with a soft cloth. Wipe in the direction of the stainless steel grain when washing and drying. Rinse with water and wipe dry to avoid watermarks. Do not use cleaners that are abrasive or contain chlorine since both are corrosive to stainless steel. For added shine, apply a stainless steel conditioner and wipe the excess off with a soft cloth.

Stainless steel conditioners and cleaners can have negative effects on materials other than stainless steel. Do not apply stainless steel conditioners and cleaners to control markings, labels, logos, black or smudge-proof stainless steel, and appliance interiors.

The Thermador Stainless Steel Conditioner is available for purchase in the Thermador Accessories Store.

Click here for more cleaning tips for your coffee machine.

How to Descale My Coffee Machine

Click here for step-by-step instructions for descaling your coffee machine.

The Coffee Machine Frequently Needs to Be Descaled

The water is too hard. Install a water filter. Watch the video for a guided tutorial on properly inserting the water filter.

Avoid potential counterfeit filters by purchasing original and authentic Thermador filters in the Thermador Accessories Store.

Cleaning & Care Products