Luxury Connected Appliances
| Click on the tabs below to view helpful tips for your appliance. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328. |
How to Change & Reset the Water Filter
For great-tasting water, we recommend changing your filter every 6 months or when your refrigerator or freezer alerts you.
How do I replace my filter?
Instructions for replacing the filter are in your owner's manual and included with most filters. You can also click on the link below to learn more.
How do I reset the filter alert after replacing my filter?
Click here to view general instructions for resetting the filter alert. If those don’t apply to your refrigerator, you can also find reset instructions in your owner's manual.
How to Clean the Refrigerator
Learn how to clean the interior and exterior of the refrigerator and freezer. Watch the videos for step-by-step guidance on proper cleaning.
How to Clean the Wine Refrigerator
1. Unplug the appliance or switch off.
2. Remove all the bottles.
3. Clean the interior of the appliance with mild, warm, soapy water and a soft cloth. Wipe dry.
4. Wipe the door seal with clear water and dry thoroughly with a cloth.
5. Switch the appliance back on and place the bottles back.
There is Rust on the Stainless Steel Surface
Unfortunately, you cannot remove rust.
To help ensure the appliance does not rust, always clean the stainless steel surface in the direction of the finish. When cleaning, use a mild cleaner and never use abrasive cleaners. After cleaning, use a stainless steel conditioner to condition the surface.
Visit the How-To Videos page and watch the "Cleaning Stainless Steel Appliances" video to learn more.
The Thermador Stainless Steel Conditioner and other approved cleaning products can be purchased in the Thermador Accessories Store.
How to Change the Carbon Odor Filter
Change the carbon odor filter if there are lingering odors in your refrigerator. Watch the video to learn how to replace the carbon filter in built-in refrigerators or review your owner's manual, if you do not have your owner's manual, you can download it here. The odor filter on Freestanding Refrigerators should only be replaced by authorized service providers, please contact Thermador Customer Support at 1-800-735-4328.
Enter your Model Number (E-Nr) here to search for a replacement odor filter, replacement carbon odor filters can be purchased in the Thermador Accessories Store.